Info Hub

One of the great features of MemberZone is The Hub, a member center that enables your users to access key information and actively engage with your organization. The Hub allows users to search the directory of other members, see upcoming events, submit events, signup for lists and committees, view their membership details, view and complete billing-related steps (pay invoices, view past billing, see open invoices, etc.), see completed certifications (if applicable) and more.

Add a Greeting Message to InfoHub

You may personalize the initial InfoHub greeting message.

1. Click Setup in the Navigation Panel.
2. Click InfoHub Settings in the Website/Content Management System section.
3. Update the Welcome Message as needed. You may use the standard word processing tools (i.e. bold, italics, etc.) as well as add images and links.
4. Click Done to save your changes.

Info Hub Access

The actions that your members may perform via Info Hub are driven by the Access Level you have granted to them. By default, your new contacts will be given "View Only" access to the hub when you first set them up. "View Only" will allow the member to view the Info Hub, and update their own info, access their billing information, and pay bills. They would not, however, have rights to enter new hot deals, job posting, events, and so on.

Setup User Info Hub Login Settings

The default access level provided to new contacts is set in the Login Settings

1. Click Setup in the Navigation Panel.
2. Click Login Settings in the Users Section.
3. Configure the following settings:

   • Allow Contacts to create their own accounts - Selecting this option enables the Create Account button on the Info Hub login screen. The Activation Options discussed below are used for authentication of the new user.
   • Default Access Level - Select the access level that you wish to, by default, provide to new contacts. The following options are populated in the system by default, and you may create additional access level to meet your needs. Click here to view the steps to create new Access Levels.
     • User - Guest - this access level provides view only access in Info Hub.
     • User - Standard - this access level provides Create/Edit in Info Hub but not the ability to delete.
     • User - Primary - this access level provides full control in Info Hub. Users with this access would be able to add content without staff approval.
   • Activation Options - these settings allow you to define how a user can activate their access to the Info Hub.
     • Allow Email Activation - The system will validate the user login if the email address they have entered matches an the email address of a contact in your database. It is recommended that this option be enabled. If the email address is not found in the database, it will not allow them to login.
     • Allow Invoice Activation - N/A at this time.
     • Allow Email Domain Activation - The system will validate the user login if the domain of a users email address matches the domain of another email address in the system. The the domain in an email address is after an @ sign.
     • Allow Membership Activation - If this setting is selected, completion of the membership application would authenticate the user, and allow them to create their login credentials. It is recommended that this option be enabled.

4. If you have made changes, click the Save button.

Change a Contact's Info Hub Access

By default, all new contacts will be provided View Only access to the Info Hub. To change Info Hub access:

1. Open the contact's profile page.
2. Click the Actions button.
3. Click User Login.

   

4. Select the desired Access Level from the list.
5. (Optional) - Click Advanced Options

   • When you set the Access level (top of screen) for the Contact, if that contact has related organizations, default the same access level to those related organizations.

6. Click Done. NOTE: This screen may also be used to send login instructions.

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