Forms and Surveys

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Overview

The Forms/Surveys module enables you to quickly create and publish custom web forms and surveys. Features include an intuitive interface which allows you to select from a variety of form fields. This module allows you to engage your members regularly and get feedback on how you are serving them.

  • Send targeted surveys to members and visitors
  • Collect important survey data
  • Render the data in easy to understand/useful ways

Create a Form

Creating a form is a two step process. First you will add the form, then you will add the questions to your form.

  1. Click Forms in the Navigation Panel.
  2. Click the Add button.
    Add Edit Form.jpg
  3. Configure the following on the Create tab:
    • Name - provide a name for your new form.
    • Description - This text appears at the top of the form for the user/public to view. You may use the standard word processing functions (bold, italics, etc.), as well as add links, and images.
    • Form Type - Select a form type or select User Defined.
  4. (Optional) Click the Advanced Options check box and configure the following:
    • Published Start Date
    • Published End Date
    • Accept User responses via HTTP collector
  5. Click the Confirmation Options tab
  6. Configure the following:
    • Post Submit Message - Enter the message to be displayed after the form is completed.
    • Download File - If you wish to include a file to be downloaded after the form has been submitted, click the Select File button and import the file. Alternately, you can select a previously imported file.
  7. Click Done.

The Url for the form will automatically be populated once the form has been saved.

Add Questions to a Form

  1. In the Forms module, click the pencil icon for the form to which you wish to add questions.
    Form Question Setup.jpg
  2. Click Add New Question Field.
    Form Custom Field.jpg
  3. Configure the following:
    • Name - Enter in the name/question. This should be entered as you wish to see it on the form/survey. NOTE - If you have previously created the same field, you may select the field from the Link to Database Field drop-down list and select the desired field.
    • Field Data Type -Select the type of data expected as a response to this question.
    • Characters Allowed - If you have selected a Text data type, enter the number of characters that will be accepted in the field.
    • Required - Select this check-box if the field is required in the form/survey.
    • (Optional) Description - Enter a description of the field.
  4. Click Done.

Copy a Form

  1. In the Forms module, click the copy icon in the Actions column for the form you wish to copy.
  2. Click OK to confirm you wish to make a copy.

View Individual Form Responses

You may view individual responses in the following manner:

  1. In the Forms module, click the numbered link for Total Responses. The Responses screen will be displayed.
    Responses.png
  2. Click the Response Date hyper-link for the response you wish to view. The User Response screen will be displayed.
User Response.png

Download All Form Responses

All responses to a form may be downloaded in the following manner:

  1. In the Forms module
  2. Click the Download Form/Survey Responses icon in the Actions column for the form you to download.

The responses will be downloaded in a xlsx format.

Form Response Report

The Form Response Report allows you to download responses for all forms or an individual form.

  1. Click Reports in the Navigation Panel.
  2. Click Forms Response Report.
    Form Response Report.png
  3. Select from the following search criteria:
    • Form: Select the desired form from the drop-down list. To generate the report for all forms, do not select a form.
    • Contact: To see form results for a specific contact, type the name of the contact.
    • Criteria/Filters: If desired, select additional filtering options.
    • Display Options: Select desired fields to display, summarizing options, and display mode.
  4. Click the Run Report button.
Form Response Results.png