Fundraising

Add a New Fundraising Campaign

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1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the Add New button.

   

3. Configure the following settings:
   • Campaign Name: Enter a name for this new campaign. This will be the display name for the campaign.
   • Start Date and End Date: Enter the start and end dates. Donations may be accepted from start date to end date.
   • Description - Enter a description of the new campaign.
   • Goal Amount: Enter your financial goals for this campaign.
   • Receipt Template: Select the receipt template you wish to use for this campaign. Click here for details on managing and editing your templates.
   • Thank You Template: Select the thank you template you wish to send when a donation is submitted. By default the Fundraising/Donation/Pledge Thank You template is populated, but you may select a different template as desired. Click here for details on managing and editing your templates.
   • Fundraising Status: Select the status of this campaign from the drop-down list.
   • Allow Invoicing: Select this option if you wish to allow a donors to choose to be billed for their donation.
   • Collect Donor Message: Select this check-box if you wish to allow a donor to enter a message.
   • Allow Tributes: Select this option if you wish to allow tributes. The donor can honor a specific donation in someone's name.
   • Allow User To Create Account / Login: Select this option if you wish to allow the donor to create log-in credentials to the Info Hub. This is best practice to allow the donor to store their credit card information and be able to pay bills on-line.
4. Click Done.

NOTE: Once the new fundraiser is saved, a Donation Link will be available on the Donations Setup tab. This link may be added to your web-page

Configure a Gateway for your Fundraiser

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By default, the gateway that you have set in your Finance > General Settings will be used for processing credit card payments. If you wish to set a different gateway:

1. Click the Donation Setup tab.

   

2. Select the desired gateway from the Payment Gateway drop-down list.
3. Click Save.

Associate Donation Terms to a Fundraiser

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After completing the initial setup, you can add terms/conditions to the Fundraiser:

1. Click the Donation Setup tab.

   

2. Enter your Donation Terms.
3. Click Save.

Customize your Fundraiser Confirmation Message

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After completing the initial setup, you can customize the confirmation message donors will receive.

1. Click the Donation Setup tab.
2. Enter your confirmation message in the Confirmation HTML for Fundraiser Donation text box. You can use the rich text editor options to customize your message.

   

3. Click Save.

Associate Donation/Pledge Items to a Fundraiser

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After completing the initial setup of the campaign, you will associate goods/services to the campaign on the Donation Setup tab.

1. Click the Donation Setup tab.

   

2. On the Donation Setup tab, click the icon in the Donation/Pledge Items section.

   

3. Select a previously created good/service in the Item drop-down list OR click the to add a new goods/service. Click here for details on setting up good/services.
4. If this fee item is a pledge, click the Is a Pledge check-box.
5. Default To Suggested Amount: Select this check-box if you wish your donation form to default the donation amount to suggested amount. If not selected
6. To edit the amounts associated with this good/service click the pencil icon.

   

7. On the Edit Amounts screen, configure the following:
   • Minimum Amount - this setting allows you to define the minimum donation dollar value.
   • Suggested Amount - this setting allows you to define the suggested dollar value of a donation.
   • Show Minimum Amount - select this check-box if you wish to display the minimum amount on the donation form.
   • Allow donor to select donation start date - click this check box to allow a donor who is contributing on a recurring basis to define their own start date.
   • Allow Custom Amount - select this check box to allow donors to enter any donation amount.
8. Click Done.
9. Click Save.

Sharing the Fundraiser Link

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Once you have added a fundraiser, a link is automatically created on the Donation Setup tab.

This link may be shared in many ways:

• On your public web-site: Embed this link on your web-site.
• Email/Newsletters: Send the link via email or include in your newsletters.
• Membership Application Form: You may choose to enable Collect Donations on your membership application form.
• Event Registrations: You may choose to enable Collect Donations on your event registration forms.

Managing Donors/Donations

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Various functions are available in the Fundraising module to manage your donors and donation.

Edit Fundraiser Campaign details

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1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks button.

   

4. Click Edit Campaign.

   

In addition to the information previously configured for the campaign, you will be able to select the desired receipt template used when a donation is entered. By default, the Fundraising/Donation/Pledge Monetary Receipt Template is selected. Click here for details on viewing and/or editing the default templates.

Manually Add Donations from the Back-Office

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You can provide the link that was automatically created to potential donors, add a fundraiser page to your web-site, or you may manually enter the donations through the back office as described below.

NOTE: Currenlty, donations will always be associated to individuals not to organizations. If the donation is to be associated to a business, you may add the invoice to the corporation and then “Enter Cash” donation to the fundraiser for tracking the donation.

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks button.

   

4. Click Add Donations. The Donations form will be displayed.
5. Fill in the required fields and payment information.

Once the form is completed the following will occur:

1. A thank you email will be sent to the donor

   

2. If they have chosen to pay by credit card:
   • An invoice and a payment record will be displayed on the contact's billing tab.
3. If they chose to be invoiced:
   • An invoice will be created and displayed on the contact's billing tab.
4. Those staff members who have subscribed to the Online Donation Notice notification will receive an email notification.

Add a Donor & Check Payment Simultaneously

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If you have received checks from individual who have not filled in your donation form, you can easily add the donation information and the payment at the same time. NOTE: This option is NOT used to pay for existing invoices, only to enter a donor and a check received when a donation has not already been setup. When a donation/payment is entered in this manner, the thank you email is not sent.

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks icon.

   

4. Click Enter Cash Donation.

   

5. Enter the following:
   • Name: Enter the name of the donor. If the donor does not exist in your database as a contact, a new non-member contact will be created.
   • Date: The current date will be displayed by default, and may be changed.
   • Check Number: Enter the check number as a reference.
   • Message: Enter the message the donor wishes displayed.
   • Tribute Contact:
   • Recognition Name: The recognition name is the name of the person who will get recognized for the donation.
   • Donation Pledge Items: Select the appropriate item from the drop-down list.
   • Price: Enter the amount of the donation.
6. Click Done.

After the donation and payment is entered, and invoice and payment will be displayed on the contact's billing tab.

View All Donation Activity

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1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Donation Activity tab. The Donation Activity tab will display both one time and recurring donations.

Click the to view the details of the donation.

On the Fundraising Donation Details screen you can edit the donation details, as well as add notes.

View Recurring Donations

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1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Recurring tab to display all recurring donations.

Click the to edit the recurring donation.

NOTE: You will be able to edit the frequency of the donation, and the end date for the donation

View List of Donors

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1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Donors tab to display the list of all donors to this campaign.

Email all Donors

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1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks icon.

   

4. Click Send Email to Donors. The Send Email screen will be displayed.

Fundraiser Reports

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Several reports are available for managing and analyzing your Fundraisers. See Fundraiser Reports.

Fundraiser FAQ's

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Click the links below for answers to frequently asked questions:

• How do I edit and/or end a recurring donation?
• How can I view and modify the default Fundraiser receipt template?
• How can I view and modify the default Fundraiser thank you template?
• I have received multiple donation checks in the mail, how can I enter the donors and payments?
• How can I change the gateway used for a fundraising campaign?