Fundraising

Overview

The GrowthZone Fundraising module provides the functionality to manage fundraising campaigns for both pledge-based and non-pledge donations.

Add a New Fundraising Campaign

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the Add New button.

   

3. Configure the following settings:
   • Campaign Name: Enter a name for this new campaign. This will be the display name for the campaign.
   • Start Date and End Date: Enter the start and end dates. Donations may be accepted from start date to end date.
   • Description - Enter a description of the new campaign.
   • Goal Amount: Enter your financial goals for this campaign.
   • Receipt Template: Select the receipt template you wish to use for this campaign. Click here for details on managing and editing your templates.
   • Thank You Template: Select the thank you template you wish to send when a donation is submitted. Click here for details on managing and editing your templates.
   • Fundraising Status: Select the status of this campaign from the drop-down list.
   • Allow Invoicing: Select this option if you wish to allow a donors to choose to be billed for their donation.
   • Collect Donor Message: Select this check-box if you wish to allow a donor to enter a message.
   • Allow Tributes: Select this option if you wish to allow tributes.
   • Allow User To Create Account / Login: Select this option if you wish to allow the donor to create log-in credentials to the Info Hub. This is best practice to allow the donor to store their credit card information.
4. Click Done.

NOTE: Once the settings are saved, a Donation Link will be available on the Donations Setup tab. This link may be added to your web-page

After completing the initial setup of the campaign, you will associate fee items to the campaign on the Donation Setup tab.

1. Click the Donation Setup tab.

   

2. On the Donation Setup tab, click the icon in the Donation/Pledge Items section.
3. Select a previously created good/service in the Item drop-down list OR click the to add a new goods/service. Click here for details on setting up good/services.
4. If this fee item is a pledge, click the Is a Pledge check-box.
5. To edit the amounts associated with this good/service click the pencil icon.

   

6. On the Edit Amounts screen, configure the following:
   • Minimum Amount - this setting allows you to define the minimum donation dollar value.
   • Suggested Amount - this setting allows you to define the suggested dollar value of a donation.
   • Show Minimum Amount - select this check-box if you wish to display the minimum amount on the donation form.
   • Allow donor to select donation start date - click this check box to allow a donor who is contributing on a recurring basis to define their own start date.
   • Allow Custom Amount - select this check box to allow donors to enter any donation amount.
7. Click Done.
8. Click Save.

Managing Donors/Donations

Various functions are available in the Fundraising module to manage your donors and donation.

Edit Fundraiser Campaign details

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks button.

   

4. Click Edit Campaign.

   

In addition to the information previously configured for the campaign, you will be able to select the desired receipt template and thank you letter template used when a donation is entered. By default, the Fundraising/Donation/Pledge Monetary Receipt Template and Fundraising/Donation/Pledge Thank You Template are selected. Click here for details on viewing and/or editing the default templates.

Add Donations

You can provide the link that was automatically created to potential donors, add a fundraiser page to your web-site, or you may manually enter the donations through the back office as described below.

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks button.
4. Click Add Donations. The Donations form will be displayed.
5. Fill in the required fields and payment information.

Once the form is completed the following will occur:

1. A thank you email will be sent to the donor

   

2. If they have chosen to pay by credit card:
   • An invoice and a payment record will be displayed on the contact's billing tab.
3. If they chose to be invoiced:
   • An invoice will be created and displayed on the contact's billing tab.
4. Those staff members who have subscribed to the Online Donation Notice notification will receive an email notification.

Add Donor and Check Payment Simultaneously

If you have received checks from individual who have not filled in your donation form, you can easily add the donation information and the payment at the same time.

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks icon.

   

4. Click Enter Donation Payment.

   

5. Enter the following:
   • Name: Enter the name of the donor. If the donor does not exist in your database as a contact, a new non-member contact will be created.
   • Date: The current date will be displayed by default, and may be changed.
   • Check Number: Enter the check number as a reference.
   • Message: Enter the message the donor wishes displayed.
   • Tribute Contact:
   • Recognition Name: The recognition name is the name of the person who will get recognized for the donation.
   • Donation Pledge Items: Select the appropriate item from the drop-down list.
   • Price: Enter the amount of the donation.
6. Click Done.

After the donation and payment is entered, and invoice and payment will be displayed on the contact's billing tab.

View All Donation Activity

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Donation Activity tab. The Donation Activity tab will display both one time and recurring donations.

Click the to view the details of the donation.

On the Fundraising Donation Details screen you can edit the donation details, as well as add notes.

View Recurring Donations

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Recurring tab to display all recurring donations.

Click the to edit the recurring donation.

NOTE: You will be able to edit the frequency of the donation, and the end date for the donation

View List of Donors

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Donors tab to display the list of all donors to this campaign.

Email All Donors

1. Click Fundraising in the Navigation Panel. The Fundraising module will display all of your fundraising campaigns.

   

2. Click the hyper-link for the desired fundraiser.
3. Click the Actions common tasks icon.

   

4. Click Send Email to Donors. The Send Email screen will be displayed.

Fundraising Reports

Donation Summary

The Donation Summary tab in the Fundraising module will display a list of all donors to all campaigns. The summary may be filtered to a specific date range and/or a specific donor.

Fundraising History By Donor Report

The Fundraising History By Donor Report allows you to easily view the sum of donations for individual donors or all donors. It may be filtered to specific campaigns, or all of your current campaigns. If you have had a major push in fundraising over a period in time, you can filter the report to a selected date range.

1. Click Reports in the Navigation Panel
2. Select Fundraising History By Donor Report.

   

3. Select your search filtering criteria. For example, if you would like to see donation history by a specific contact, type the name of the contact in the Contact text box.
4. Optional - Enter a Search/Filter query. For example, if you would like to see the history for a specific fundraising campaign, select Campaign Name.

   

5. Select Display Options. They system is setup with default fields to display in your report. You may add or remove fields by clicking on the Fields to Display drop-down arrow.
6. Select Summarize by criteria. This optional field allows you to select how you wish report results grouped. For example, you may choose to group results by campaign name.
7. Click Run Report.

You can perform the following actions with the report by clicking the down arrow on the Run Report button:

• Export as PDF
• Export as Excel.
• Export Summary as PDF
• Export Summary as Excel
• Email Report
• Add to List - This option will allow you to add the members to an existing list, or create a new list (by clicking the + button on the Add Contacts to list screen). This can help you in sending emails to this group as necessary.

• Save as New Report - If you want to use this report with the same filtering options in the future, you can save the report.

NOTE: To make this report available to all users, do not select the Hide This Report From Other Users check-box. If selected, the report will only be available to you.

• Add as a Favorite Report - you may save the report as a favorite, then easily identify it when filtering reports in the Reports module. NOTE: This option will not be available if the report has already been saved as a favorite.

Recurring Donation Report

The Recurring Donations Report allows you to generate a list of all contacts who have setup recurring donations for a fundraiser. This report can be generated for all fundraisers or a specific fundraiser.

1. Click Reports in the Navigation Panel
2. Select Recurring Donations Report.

   

3. Select your search filtering criteria. For example, if you would like to see recurring donations for a specific fundraiser, or a specific contact.
4. Optional - Enter a Search/Filter query.
5. Select Display Options. They system is setup with default fields to display in your report. You may add or remove fields by clicking on the Fields to Display drop-down arrow.
6. Select Summarize by criteria. This optional field allows you to select how you wish report results grouped. For example, you may choose to group results by campaign name.
7. Click Run Report.

You can perform the following actions with the report by clicking the down arrow on the Run Report button:

• Export as PDF
• Export as Excel.
• Export Summary as PDF
• Export Summary as Excel
• Email Report
• Add to List - This option will allow you to add the members to an existing list, or create a new list (by clicking the + button on the Add Contacts to list screen). This can help you in sending emails to this group as necessary.

• Save as New Report - If you want to use this report with the same filtering options in the future, you can save the report.

NOTE: To make this report available to all users, do not select the Hide This Report From Other Users check-box. If selected, the report will only be available to you.

• Add as a Favorite Report - you may save the report as a favorite, then easily identify it when filtering reports in the Reports module. NOTE: This option will not be available if the report has already been saved as a favorite.

Fundraiser FAQ's

Click the links below for answers to frequently asked questions:

• How do I edit and/or end a recurring donation?
• How can I view and modify the default Fundraiser receipt template?
• How can I view and modify the default Fundraiser thank you template?
• I have received multiple donation checks in the mail, how can I enter the donors and payments?