Difference between revisions of "Welcome to the Online Support Wiki for GrowthZone"
Jump to navigation
Jump to search
If you need assistance on an issue, please click here to submit a ticket:
To Sign up for an On-line Training Session, Click Here:
| Line 67: | Line 67: | ||
<p class="question"><b><font size=3><font color=#4b0082><u>Training Videos</p></font color=#4b0082></font size=3></b></u> | <p class="question"><b><font size=3><font color=#4b0082><u>Training Videos</p></font color=#4b0082></font size=3></b></u> | ||
<div class="content"> | <div class="content"> | ||
| − | < | + | <ol> |
| − | <li>< | + | <li>Select the desired member in the <b>Members</b> module.</li> |
| − | <li>< | + | <li>Click the <b>General</b> tab.</li> |
| − | <li>< | + | <li>Edit the contact information as desired and click <b>Save</b>.</li> |
| − | <li> | + | <li>The Reps information will automatically be updated for address, phone and fax (when those same rep fields already match prior to the edit).</li> |
| − | + | <li>Click the <b>Reps</b> tab and check the individual reps for any changes that should be made (if not already changed automatically).</li> | |
| − | <li>< | + | <li>Click the <b>Web</b> tab to ensure that "Use Company Information" checkbox is selected (which means that the Web tab is already updated). If not selected, then you can update the Web tab with any desired contact changes.</li> |
| − | + | </ol> | |
| − | <li>< | + | <p>Member contact information is used for internal viewing and included on communication pieces such as letters, labels and emails. The contact information on the Web tab will be displayed in the online directory.</p> |
| − | |||
| − | </ | ||
| − | <p> | ||
</div> | </div> | ||
Revision as of 14:36, 14 July 2017
For the quickest answers - try searching for your topic or answer:
Need Help?
If you need assistance on an issue, please click here to submit a ticket: 
To Sign up for an On-line Training Session, Click Here: 
Training Videos
- Select the desired member in the Members module.
- Click the General tab.
- Edit the contact information as desired and click Save.
- The Reps information will automatically be updated for address, phone and fax (when those same rep fields already match prior to the edit).
- Click the Reps tab and check the individual reps for any changes that should be made (if not already changed automatically).
- Click the Web tab to ensure that "Use Company Information" checkbox is selected (which means that the Web tab is already updated). If not selected, then you can update the Web tab with any desired contact changes.
Member contact information is used for internal viewing and included on communication pieces such as letters, labels and emails. The contact information on the Web tab will be displayed in the online directory.
Support
GrowthZone provides best-in-class support. We offer free and comprehensive help to our users via multiple channels: phone, online chat, webinars, videos, and email. Whatever your question, or even if you simply have an idea for us, we encourage you to get in touch. Our team of skilled customer service representatives listens, advocates, advises and educates. Our goal is to exceed your expectations.
Customer Service Hours
Monday – Friday
7:00 a.m. to 7:00 p.m. CT
800.825.9171, Option 4
support@growthzone.com
